Unlike traditional construction and remodeling, damage repair is a highly specialized knowledge base and skill set. Knowing how to navigate the complex landscape of insurance companies, mortgage companies, and trade specialties that are appropriate for this application is crucial. Having a known or “marquee” brand doesn’t guarantee this expertise. Often larger companies are founded by someone with this knowledge but they have grown to the point where they are no longer central to the process – relegating important tasks to people with an inferior grasp of the nuances of the process.
We are a niche company by design. In my 25 years in the industry I have run 30 man payrolls in addition to subcontract workforces in multiple cities. It was like operating a machine. Something important got lost in the process – the personal investment in the client. We aren’t building just a house here. We are restoring a HOME. The people who live here are the most important variable. I have a small specialty workforce that I have personally known and vetted over the duration of my career. It’s a family business which gives me the pleasure of daily interaction with my sons who I have trained since adolescence to have my values and approach.
From day one we will surround our client with expert guidance. I tell my clients that I am going to help them make informed decisions. From there, we employ our unrivalled knowledge to skillfully navigate the complexities of the insurance minefield. Next we orchestrate the execution through the engagement of industry professionals to see the process through. Many clients have the additional concern of a mortgage company who has input into the process. We can help with that too! We are with you every step of the way. My prior clients will tell you that I am extraordinarily accessible and flexible. We put your needs first. That’s the beauty of the focused approach. I always have adequate time to address your concerns timely.